With the rise of cloud and digital services, alongside traditional services, the IT value chain becomes more complex, especially with the emergence of hybrid models. Managing this complexity is essential to maximize value for the business and its clients, and that’s where we come in.

By applying SIAM (Service Integration and Management) governance methods, we can structure the digitization and automation of processes between IT and business services, managing this complexity while extending value beyond IT functions.

ServiceNow is an integrated platform that facilitates this transition, offering a user experience focused on the consumer.

Our Expertise

Digital SIAM We leverage the potential of your ecosystem of suppliers with our Digital SIAM solutions, which enable comprehensive service management for total customer satisfaction. We help accelerate your digital transformation by offering a dynamic service portfolio, regaining control over suppliers, and integrating a “plug-and-play” model while improving the user experience.

Our expertise in service integration and management ensures a seamless and continuous digital transformation, minimizing disruptions to your business.

Enterprise Service Management (ESM) on NOW The ESM offering on NOW, based on ServiceNow, enhances business processes at all levels: client service management, HR, security, finance, as well as IT and operational services.

We are fast and reliable, thanks to our deep experience in managed cloud services and our strong partnerships with leaders in enterprise management. We apply standardized methodologies, advanced automation techniques, and solution accelerators.

Intelligent People Operations Enhance your HR function with Intelligent People Operations, which focuses on the employee experience. Through the ServiceNow HR application, we transform the HR function to deliver a better experience, reduce costs, increase productivity, and optimize resource utilization.