Transformation Manager (J25-301)

Sector: Financial Services / Banking / Credit
Location: Riyadh, Saudi Arabia
Languages: English & Arabic
Start Date: ASAP

We are seeking a highly experienced Transformation Manager with a strong background in financial services to lead strategic transformation initiatives within a leading organization in Riyadh. This is an exciting opportunity for a results-driven professional to make a significant impact on operational efficiency, customer experience, and business growth.

Key Responsibilities:

• Process Mapping & Analysis: Analyze current operational workflows and customer journeys to identify inefficiencies and bottlenecks.
• Operational & Customer Improvement: Identify friction points, gaps, and opportunities for enhancing operational performance and customer satisfaction.
• Strategy & Recommendations: Develop concrete, actionable, and prioritized recommendations for process improvements and business transformation.
• Program Leadership: Lead end-to-end transformation initiatives, ensuring timely delivery, alignment with organizational goals, and measurable outcomes.
• Financial Expertise: Apply deep knowledge of credit operations, loan origination, and risk management to guide transformation efforts effectively.
• Stakeholder Management: Collaborate with executives, department heads, and cross-functional teams to drive alignment and adoption of change initiatives.

Qualifications & Requirements:

• Proven track record in transformation projects within financial services, banking, or credit sectors.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication skills in English and Arabic.
• Based in the Middle East (preferred).
• Ability to work independently and influence senior stakeholders.
• Available to start immediately.